FAQ: HS Stencil System -Wave 4- From Brian - Anarchy Models
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Who are you shipping with?

Royal Mail, who then hand it off to your own countries mail system.

Last updated: November 01, 2023 09:33

The Kickstarter says "estimated delivery" November 23, does that mean all orders are delivered in November?

No. As mentioned at the top of the kickstarter, The shipping date shown is when shipping will begin, NOT when ALL shipping will begin.

Last updated: November 01, 2023 09:36

Can I hold off filling in my pledge manager because - I am moving/need to wait to add more funds/am having trouble deciding/some other reason.

Feel free to take as long as you need, though if you wait too long, you are no longer guaranteed to have your order shipped before retail sales begin. Also, If you wait a very long time to fill it in, please contact me to let me know you have done it
( [email protected]) as after a while, I stop getting notifications about a project.

Last updated: November 01, 2023 09:41

How long after dispatch does shipping take?

This really varies a LOT between countries, and some countries huge a huge variance themselves.

this is a rough estimate. UK - 2-4 days. EU - 2-3 weeks USA - 3-6 weeks

Last updated: November 01, 2023 10:22

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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